Betr Verified

Payments & Fraud Associate

Full time Onsite Associate Miami Customer Service Operations Finance

Split role between customer ops and payments/fraud at Betr's Miami HQ. Involves real-time user support including nights, weekends, and holidays around sports schedules. No salary listed; relocation required.

About the Role

ABOUT BETR

Founded in 2022 by Joey Levy and Jake Paul, Betr has built the world's first real money gaming super app. Our product suite spans Picks, Social Sportsbook, Social Casino, and Arcade, with Predictions launching later this year. Betr Picks launched in September 2023, which has quickly become one of the leading fantasy sports pick 'em products in the U.S. The product is currently available in 34 states. In September 2025, we launched Betr Social Sportsbook and Betr Arcade. Since launch, Betr Social Sportsbook, which is live in 32 states, has been one of the fastest growing products in the industry. Betr Arcade has quickly emerged as a leading skill games platform and is live in 38 states. Betr Social Casino launched in February 2026 and is live in 33 states.

Betr is also the most followed sports gaming company on social media in the world, featuring 24/7 original content created by Betr Media, our internal media division. Betr Media has grown to 2.5M+ followers and 2.4B impressions since launching in 2022.

Betr has one million paying users and is one of the fastest growing companies in the industry. We're backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.

About The Role:

Betr is looking for a Payments & Fraud Associate to assist the team in providing a best-in-class customer experience to our growing user base. The Associate will work to ensure customer satisfaction with our products and overall brand, including product, content, and payment operations. The Associate has the ability to understand and empathize with the problems that our customers are facing and find appropriate solutions as quickly as possible. Time will be split between the Customer Operations Team and the Payments Team, based on business needs. Team members must be open to working nights, weekends, & holidays to support users in real time around high volume sports schedules.

Location:

This role is based in our Miami, Florida HQ. You must be based in this area or be willing to relocate to be considered for this position.

Payments & Fraud Associate

About the Role

ABOUT BETR

Required Skills

Nice to Have

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